Click Image To Visit Site That wants to understand everything that stews are expected to know… This book will totally fill you in on just how incredible stews are… how sophisticated their jobs are… how to communicate with them. And it will help you in their hiring process.
This book will totally train you “from A to Z”… so that you will be well respected, looked up to, appreciated, admired as the best stew ever. You will know that you have made everyone happy because you anticipated just what they wanted next, before they ever even thought about it.
You will know that the crew respects you because you look after them. You will be confident that the captain knows you, respects you and wants to have you on his or her team.
You will have the satisfaction of realizing that the owner and guests know you, respect you, and trust in your regard for their privacy and confidentiality.
You will know the sense of gratitude and pride you feel as the guests say their tearful good-byes at the end of the trip, and are sorry to leave you because they had such a wonderful time on board. You will know the feeling of appreciation for a job well done.
You will have the satisfaction of knowing that you add value to the lives of others and they love you for it.
Stews need to know the insider service secrets that will get you the position, the raises, the promotions,and the credibility you need to get and keep your job.
Being a great Superyacht steward or stewardess requires so much more than just having your STCW certification. You have to know how you fit into the chain of command, and what the other yacht departments do. You need to know all about different foods and styles of food service so you can properly communicate with the chef and the guests, because a large part of every yacht trip revolves around food, mealtimes, snacks, and ordering and spacing the rest of the daily tasks around this. You have to know how to take care of the expensive interior furnishings and the personal belongings of the owners and guests.
Captains, you need to be assured that you and your stews understand every aspect of the duties they are expected to perform. Stews play a crucial role in creating satisfaction for owners and guests. The owners and guests have high standards for performance of service, and they look to you, the Captain, to make sure those standards are met.
Crew Agents, you need to be able find and recruit the best candidates for the position: stews who fully comprehend the scope of the job, and who understand the best way to do the work. The industry needs stews who will accurately state their abilities, and who have enough sea time and experience to handle the positions they are applying for. Stews must be an excellent fit with the captain and owner, and it takes a great… Read more…
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